How We Operate:
When you call us and inquire of our availability for a date, several things are put into motion right away. First off, we notify our staff of a potential event so that they can check their calendars. Since our best, and most skilled staff, are in high demand for events, it is imperative for you to be up front with us if you are just shopping around. We ask this courtesy so that the staff do not make themselves available, only to have a date cancel.

Client Meeting:
This is an important aspect of any event, regardless of size, and also important for us if we are to be working out of your home. We need to judge the amount of counter space, discuss bar placement, review available cooking equipment, bussing areas, etc. before the event. Often times we will bring equipment into your garage and create a temporary kitchen setup, particularly if the kitchen is in the center of the home, and can not be separated from guest flow. This meeting also allows us to discuss in detail, your hopes and desires for your event! At the client meeting, we will ask for a $500 deposit to secure the date. Without this, we can not hold a date for you!

Menu Determination:
Once we have had our meeting, we will come back to you with a menu proposal, which you can then review and confirm back. We will also assemble your rental inquiry and bar requirements and send those over as well. If a linen choice needs to be made, we will deliver the selections to your door for review.

Deposits:
Our invoicing is done via email, and deposits can be paid directly online or via personal check. We require a 50% deposit in advance (less the deposit outlined above). We will also send over your event quote which outlines details such as staff parking, breakdown of costs, etc. Rentals, staff and liquor are paid directly by the client, and rentals and bar will need to be reserved with a credit card deposit in advance. Contact details are outlined in the event quote!

Staff:
All staff are to be paid directly by the client at the conclusion of the event, either via personal check or cash. Gratuity is always at the discretion of the client. If staff charges need to be included in the catering invoice due to corporate or non-profit requirements, there will be a 20% service charge. We provide, no less than 4 days in advance, a breakdown of all staff names and rates. We also reserve the right to provide staff from an outside agency when necessary. The agency, Michael’s Staffing, will always bill the client after the event, and gratuity again, is at the client’s discretion!